Important Updates | Stoned Affection
0 items / £0.00

Important Updates

If you are ordering during Market Night / Shop Update/ 1st of the month
Please allow up to *10 working days* for your dispatch email. I get a high volume of orders during this time and need to manage my postage trips appropriately and safely. Orders placed outside of the update will be integrated into my postage trips as normal.

🦋 January 7th 2021

Hello EU Customers,

Brexit has arrived, and this has sadly caused some important changes with shipping.
As well as increased shipping costs, orders with a value between €22-€150 may now be subject to customs clearance/handling fee when arriving at the border. Orders over €150 may also be subject to a VAT charge on top of this. You will be notified of these charges by your relevant shipping handler, and these items will not be shipped to you until these fees are paid. Luckily orders under €22 are not included in these fees. It is at the discretion of each country and the charges cannot be predicted or determined by myself. This is completely out of my hands I'm afraid.

You can find out more information on the Royal Mail website HERE.

🦋 January 1st 2021

Hello everyone,

Shipping to all countries has now been re-instated. Please be aware that there are new forms and systems in place due to Brexit that may add a slight delay onto shipping times.
The postal service is still open as a key part of our society, however the social distancing measures and restrictions are continually strict.
Please be patient with delivery times - I am doing my upmost to get orders out as quickly as I can, in the safest way for myself and others. It is just me running the shop with no help. I walk to my local post office and don't drive, so I carry as much as I can manage, and sometimes do several trips a day.

UK Royal Mail is operating with delays and unpredictable delivery times after a hectic Christmas.
International orders are delayed due to COVID-19 halting shipping over new year. USPS are experiencing extreme delays.

If anyone has any worries, queries or needs someone to talk to - please feel free to email me, or contact me via the social links at the bottom of the website. 

Take care & stay safe.
Lots of love
Susan xo